ABS Alternative Biomedical Solutions

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PURCHASE INFORMATION

Ordering
You may place your order with ABS by phone, fax or mail.

Phone: 1-866-895-1388
8:00am to 5:00pm Central Time
Monday thru Friday

Fax: 1-972-241-1480
24 Hours a day. An ABS representative will confirm your order the next business day upon request.

Mail:
Alternative Biomedical Solutions
2412 Arbuckle Court
Dallas, TX 75229

Shipping & Delivery:
Orders are routinely shipped from ABS facilities within 24 hours using a ground carrier unless you request an express delivery or different carrier. Orders are shipped F.O.B. shipping point and freight is itemized on the invoice. Please note that payment terms are net 30 days.

Damaged Goods:
Although ABS makes every effort to carefully pack each order, we must rely on the carrier for safe delivery. If you receive broken or damaged products, the damage should be noted on the freight bill or receipt and signed by the carrier’s agent. Any necessary forms for filing claims should be supplied by the carrier. ABS is not liable for damages sustained while product is in transit.

Returns:
If a product is shipped as a result of an error made by ABS it may be returned for replacement or credit. However, if a product has been overstocked or its use discontinued, it may be returned only at ABS discretion and may be subject to a 20% restocking fee.

An ABS customer service representative must process returned goods. Unauthorized returns may result in delayed product replacement or credit due to difficulties in identifying the appropriate customer and reason for return.

Other Terms:
Prices are subject to change without notice.